Free Delivery to Halton, Hamilton, Brantford, Haldimand + Niagara!

FAQ

Most Frequently Asked Questions and Answers.

If you have any additional questions feel free to contact us for answers!

The Brant Arts Mobility works out of Level B of the Brant Arts Medical Building at 672 Brant St. Burlington, ON.

Note: Our team of specialists are available BY APPOINTMENT ONLY. Please call ahead and make an appointment with us before visiting our facility.

Feel free to explore our product range at our stores (Brant Arts I.D.A. – Burlington or Northview Remedy’sRx – Brantford), our home health staff can assist you during store hours with most items such as walkers, rollators, transport chairs, & bathroom safety.

We kindly request that you schedule an appointment with one of our Seating/Mobility Specialists if you are looking for custom wheelchairs, scooters, beds or lifts as these require more comprehensive personalized fittings.

Brant Arts Mobility team members are available Monday through Friday 9 am – 4 pm. BY APPOINTMENT ONLY.

We’re glad you asked! You can browse our impressive selection, popular mobility aids & more online at www.shopbrantarts.ca 

Can’t find a product online?
Just ask! Whatever your home healthcare needs are, you’ll likely find what you’re looking for through Brant Arts – We have access to many additional home health & mobility products that may not be listed on our online shop at the moment.

Yes, we are part of the Brant Arts IDA family! Brant Arts has expanded their well-established Home Health Centre to include a broader range of mobility aids, such as custom wheelchairs, power devices, lift chairs, hospital beds, and more. The Brant Arts Home Health Care and Mobility teams work closely together to provide exceptional service.

For over 55 years, Brant Arts has been a leading provider of medical supplies in the Burlington area. With our expanded mobility division, we are now able to meet a wider range of needs across a larger geographic area.

You can now find some of our popular mobility aids & home healthcare equipment at our partner pharmacy: Northview Remedy’s Rx
 
We’ve stocked the shelves with items such as:
🚽 bathroom safety
🦽 wheelchairs & walkers
🦯 aids to daily living
🧦 compression socks and more
Making our products more accessible to you!
 
Need assistance with sizes or fit?
Schedule a one-on-one meeting with our certified fitter / product expert, Marissa, at our Brantford store!
   
We offer a personalized approach to equipment selection which includes one-on-one support from our specialists. You can come to us, or we can come to you! Because we meet with our customers outside of the office, our staff can often be out on the road. It is important to book an appointment so we can make certain we will be available to assist you when you need us! Yvone and delivery van
You can easily book an appointment with one of our specialists by many ways:
  • Call us at 1-888-678-3144
  • Email mobility@brantarts.ca
  • or Request an Appointment through our Online Form here

Yes! For your convenience, we offer free delivery of our mobility products to all of Burlington, Oakville, Milton, Halton Hills, Hamilton, Stoney Creek, Ancaster, Dundas, Brantford, Niagara, Haldimand and surrounding areas. See our service area map in the next question below. 

The following map displays the communities we currently service. If you live in the blue or green, we come to you! As we grow, so will this map!

BAM Service Map 2024

There are some funding programs available and our team will navigate all funding options for your purchase.

  • We are an Assistive Devices Program (ADP) Authorized Vendor – We work closely with your ADP Authorized Therapist if you are eligible for funding
  • WSIB Preferred Provider
  • Assistance with Third Party Billing & Private Insurance

Please see our our Funding page for more details!

If you have a long-term physical disability, you can get help paying for equipment and supplies when you qualify for the Assistive Devices Program. 

The Assistive Devices Program (ADP), can help cover the costs of:

  • manual wheelchairs, power wheelchairs and power scooters
  • power add-ons (devices added to a manual wheelchair if you don’t need a power wheelchair)
  • positioning devices (e.g. cushions, back and head supports, power tilt and recline)
  • forearm-crutches
  • wheeled walkers for adults
 

In order to access the ADP Funding Program, you will need to get examined by an Occupational Therapist or Physiotherapist registered with the ADP. This will confirm that you need a mobility aid and determine which type best suits your needs.

Brant Arts is an ADP Authorized Vendor.

We offer trials on most equipment so you can be sure of your purchase. If you’d like to take one of our wheelchairs, scooters, or power chairs for a spin, you can do that (with an appointment). Just ask, and we will let you know if the product you are interested in is available for a trial.

Our specialists can bring the equipment to your home or you can visit our showroom. Please call ahead and make an appointment so we can ensure the device you would like to trial is in stock.

Renting assistive devices or daily living aids can be done through Brant Arts Home Health Care Centre.
Our experienced Home Health Care team can assist with rentals of: 

  • Aluminum walkers (folding and non-folding)
  • Commode Chairs
  • Crutches
  • Wheelchairs & Transport chairs

VIEW RENTALS & PRICING HERE

Contact the Brant Arts Home Health team at 905-637-3833 for a full listing of rental supplies today.

Yes, we have expert Service Technicians on our team who are available to assist with repairs, tune ups and maintenance of mobility devices. We service anything that we sell, and can even assist with devices that were not purchased through us!

Please book an appointment with a Service Technician if you require service on your device. 

Yes, we are part of the Brant Arts IDA family! Brant Arts has expanded their well-established Home Health Centre to include a broader range of mobility aids, such as custom wheelchairs, power devices, lift chairs, hospital beds, and more. The Brant Arts Home Health Care and Mobility teams work closely together to provide exceptional service.

For over 55 years, Brant Arts has been a leading provider of medical supplies in the Burlington area. With our expanded mobility division, we are now able to meet a wider range of needs across a larger geographic area.

You can now find some of our popular mobility aids & home healthcare equipment at our partner pharmacy: Northview Remedy’s Rx
 
We’ve stocked the shelves with items such as:
🚽 bathroom safety
🦽 wheelchairs & walkers
🦯 aids to daily living
🧦 compression socks and more
Making our products more accessible to you!
 
Need assistance with sizes or fit?
Schedule a one-on-one meeting with our certified fitter / product expert, Marissa, at our Brantford store!
   

Yes, we are part of the Brant Arts IDA family! Brant Arts has expanded their well-established Home Health Centre to include a broader range of mobility aids, such as custom wheelchairs, power devices, lift chairs, hospital beds, and more. The Brant Arts Home Health Care and Mobility teams work closely together to provide exceptional service.

For over 55 years, Brant Arts has been a leading provider of medical supplies in the Burlington area. With our expanded mobility division, we are now able to meet a wider range of needs across a larger geographic area.

You can now find some of our popular mobility aids & home healthcare equipment at our partner pharmacy: Northview Remedy’s Rx
 
We’ve stocked the shelves with items such as:
🚽 bathroom safety
🦽 wheelchairs & walkers
🦯 aids to daily living
🧦 compression socks and more
Making our products more accessible to you!
 
Need assistance with sizes or fit?
Schedule a one-on-one meeting with our certified fitter / product expert, Marissa, at our Brantford store!